Last Updated: 26 December, 2023

Effective Date: 27 December, 2023

Big Brain, LLC (“Company”, “we”, “us” or “our”) is a mobile technology company specializing in deep learning-related products. These Terms of Use (these “Terms”) apply to all users and others (“Users”, “you”, as applicable) who download, install, register with, access or use (“Use”, “Using”) our mobile application PetPainter: Photo Editor (“PetPainter” or “application”), website.

By Using PetPainter, you agree to these Terms. If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 15 (Dispute Resolution; Binding Arbitration), do not Use PetPainter. Your continued Use of PetPainter will confirm your acceptance of these Terms.

These Terms are a binding contract between you and us. You are accepting and agreeing to these Terms on behalf of yourself or the entity that you represent in connection with the Use of PetPainter. If you are Using PetPainter on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person, or entity’s behalf and that such person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

BY USING THE APPLICATION, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THE TERMS AND YOU EXPLICITLY CONFIRM THAT YOU ARE AT LEAST 21 YEARS OLD (AS APPLICABLE IN YOUR JURISDICTION). If you have any questions about these Terms or PetPainter, please contact us via an email legal@petpainter.ai (for additional contact information, please, see Section 22 of these Terms “How to Contact Us”).

NOTE: PetPainter uses a Neural Network Model Stable Diffusion that allows users to generate personalized Pet Paintings (“Paintings”). For all the important questions about how Stable Diffusion technology works, you can find answers in their FAQ

How does PetPainter work?

Paintings, Stickers, and other Visual Artwork

AI Chat

We do our best to moderate the settings of the AI features, however, it is still possible that you may encounter content that you may see as inappropriate for you. Please contact us at support@petpainter.ai if you find any of the content to be offensive or inappropriate to you, we will promptly take the action and it will help us to train the algorithm better.

Also, we expect and appreciate you observing the rules of PetPainter Use listed in Section 6 of these Terms.


PetPainter is an application based software that uses artificial intelligence algorithms to augment your relationship with your pet. It allows you to edit, modify and transform your photos and videos. The application allows you to (a) upload photos and videos onto application; (b) edit and modify uploaded photos and videos.

The application also allows you to chat with various AI text-chat personas including AI veterinarian and pet-trainer personas, a service designed to provide general information and suggestions regarding pet health and training. This service is not a substitute for professional veterinary or training advice, diagnosis, or treatment. Use of the AI Chat does not create a veterinarian-client-patient relationship. The information provided by the AI Vet+Trainer Chat is for informational purposes only and is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian or other qualified animal health provider with any questions you may have regarding a medical condition or training needs of your pet.

Any processing of text, photos or videos you submit through PetPainter are governed by our Privacy Policy.

From time to time and without prior notice to you, we may change, expand, and improve the application. We may also, at any time, cease to continue operating part or all of the application or selectively disable certain features of the application. Your use of the application does not entitle you to the continued provision or availability of the application. Any modification or elimination of PetPainter or any particular features will be done at our sole discretion.


TL;DR: generally, you should be at least 13 years old or, if you are from the EEA or UK, 16 years old to use PetPainter. However, if you want to generate Pet Paintings or use AI Chat, this requires you to be at least of the age of legal majority (it means you must be both: at least 21 years of age; and of the age of majority under the laws of your jurisdiction). We introduce such an age limitation for Pet Paintings and AI Chat because the AI is unpredictable and, though we do our best to configure the safety settings, we do not want to harm any minors with any unexpected content.

General age limitation. You must be at least 21 years of age to se PetPainter. If you are under 21 years of age (or the age of legal majority where you live), you may only Use PetPainter under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a User under the age of 21 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such User in connection with PetPainter.

Age limitation for the European Economic Area (“EEA”) and United Kingdom (“UK”) residents. Due to requirements of the General Data Protection Regulation (“GDPR”) and UK GDPR you shall be at least 21 years old in order to Use PetPainter. To the extent prohibited by applicable law, we do not allow Use of PetPainter by the EEA and UK residents younger than 16 years old. If you are aware of anyone younger than 21 using PetPainter, please contact us at legal@petpainter.ai (for additional contact information, please, see Section 22 of these Terms “How to Contact Us”) and we will take reasonable steps to preclude such person from PetPainter Use.

Age limitation for the use of PetPainter. Due to unexpected results of PetPainter's Paintings and AI Chat, you should be at least of the age of the legal majority, as applicable to you. If you know anyone using the feature under the age of legal majority, please let us know promptly about it by contacting us at legal@petpainter.ai (for additional details, please, see Section 22 of these Terms “How to Contact Us”).

You represent and warrant that you have the full power and authority to enter into this agreement and that in doing so you will not violate any other agreement to which you are a party and that you have not been previously suspended or removed from Using PetPainter. You further agree to Use PetPainter in compliance with all applicable laws and to provide only true and accurate information to us. PetPainter is not available to any Users previously prohibited from Using it.


TL;DR: you can create an account in PetPainter, and you are responsible for maintaining confidentiality and control over your account by setting a secure password.

Certain PetPainter features or functionalities, that we may establish and maintain from time to time and in our sole discretion, may require you to register an account with us (“Account”). By creating an Account, you agree to: (i) provide accurate, current, and complete information for your Account, (ii) maintain and promptly update, as necessary, your Account information, (iii) maintain the security of your Account login information, (iv) be responsible for all activity that occurs via your account even if that activity is not by you or is without your knowledge or consent, and (v) immediately notify us if you discover or otherwise suspect any security breaches related to your Account. You are entirely responsible for maintaining the confidentiality, security and control of your Account login information and for all activities that occur in your Account. We are not liable for any loss or damage arising from your failure to comply with the above requirements.

You may register your Account using a valid account on the app store or marketplace from which you downloaded PetPainter (Apple App Store, Google Play.) (each such account, a “Third-Party Account”). By using a Third-Party Account to register your Account, you are allowing PetPainter to access your Third-Party Account as permitted under the applicable terms and conditions that govern your and our use of such Third-Party Account.



Please refer to our Privacy Policy for information about how we collect, process and transfer information about you when you Use PetPainter. Transfer and storage of information about you, whilst you Use PetPainter, is governed by our Privacy Policy. You acknowledge and agree that your Use of PetPainter is subject to our Privacy Policy.


TL;DR: You can upload your text, photos or videos to PetPainter to create creative edits or amazing Pet Paintings and text-chat with AI personas. Both your original content and your edited or AI-generated content belong to you, and we claim no ownership over such content. You would need to give us a permission to use that content (to process it, for our AI to generate your Pet Paintings, to display it in the app’s library on your device, or to enable you to share edits with your friends on our app).

PetPainter may allow you to upload, edit, create AI-generated, store, and share content, including your text, photos and videos (“User Content”). We do not claim ownership over your User Content, including AI-generated content you create Using PetPainter (for the purposes of these Terms, the term “User Content” explicitly includes any AI-generated content you create by Using the application).

We want you to enjoy the functionality of PetPainter seamlessly. Therefore, we would require a permit (called a license and referenced as a “Company License” explained further) to use your User Content uploaded to, downloaded from, and stored within the application. We would like to highlight that the Company license is limited to the purpose of our usage of your User Content and the parties we might share this User Content with. We do not sell any of your User Content with any third parties and use it for ensuring the appropriate functionality of the application only. 

Therefore, solely for the purposes of operating or improving PetPainter, you grant us a time-limited, revocable, non-exclusive, royalty-free, worldwide, fully-paid, transferable, sub-licensable license to use, reproduce, modify, distribute, create derivative works of your User Content, without any additional compensation to you and always subject to your additional explicit consent for such use where required by applicable law and as stated in our Privacy Policy. The Company License is for the limited purpose of operating PetPainter and improving our existing and new products, including but not limited to training PetPainter’s AI within and solely for your Use of PetPainter or if otherwise implied by the Using of PetPainter and its services, unless you have provided us your additional explicit consent for the different purpose where required by applicable law. You acknowledge and agree that our use of your User Content will not result in any injury to you or to any person you authorized to act on your behalf.

TL;DR: here we impose some rules as to the content you may want to upload or send. Namely, you should own the text, photos or videos you upload, and if you don’t, then you should hold a proper license to upload such content to PetPainter. Also, in case you wish to upload text, photo or video depicting your friend or anyone else other than you, you must do so only with their consent. In case you upload someone else’s content to PetPainter and we receive claims, you will indemnify PetPainter for such claims (it means that we will ask you to financially compensate us these claims). We encourage you to observe these rules and not harm others using their content without consent.

You represent and warrant that: (i) you own the User Content edited and adjusted by you on or through PetPainter or otherwise have the right to grant the rights and licenses set forth in these Terms; (ii) you agree to pay for all royalties, fees, and any other monies owed by reason of the User Content you intend to edit and adjust on or through PetPainter and approve to us that any usage of third-party User Content is otherwise cleared by you with the respective rightholder; (iii) in case the User Content depicts third parties, you have received all the necessary consents from them to upload it to PetPainter; and (iv) you have the legal right and capacity to enter into these Terms in your jurisdiction.

You must not upload, edit, create, store or share any User Content that violates these Terms or to which you do not have all the rights necessary to grant us the Company License described above. You, furthermore, agree to indemnify, defend and hold PetPainter harmless for any unauthorized use of third-party User Content you might commit (both intentionally or unintentionally) in accordance with Section 11 “Indemnification” of these Terms.

You acknowledge that PetPainter is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that we may place such advertisements and promotions on PetPainter or in conjunction with your User Content. The manner, mode and extent of such advertisements and promotions are subject to change without specific notice to you. We will not be liable to you for any modification, suspension or discontinuation of PetPainter, or the loss of any User Content, if this loss occurs outside of our control (e.g., due to a security breach). However, we hereby commit to informing you of such security incident in accordance with our Privacy Policy (and its Section 8 “Data Security”).


TL;DR: The list below may be indeed too long to read, but it lists some ways of using PetPainter that breach the agreement between you and us. PetPainter is made for your entertainment, and we want everyone to respect each other and not ruin the user experience for each other by misuse of PetPainter.

Use of PetPainter.

General rules. You will not violate any applicable contract, intellectual property law, any other applicable law or other third-party rights (including the Company rights) or commit a tort, and you are solely responsible for your conduct while Using PetPainter.

You represent, warrant and agree that you will not Use PetPainter by uploading the User Content or otherwise (all of the following conduct includes any attempts to perform any of the following):

You may only share the User Content that is non-confidential and you have all necessary rights to disclose. You may not upload, edit, create, store or share any User Content that:

You are responsible for evaluating the appropriateness and safety of any suggestions or recommendations made by the AI Chat. You agree not to rely solely on the AI Vet+Trainer Chat for decisions regarding your pet’s health or training and to consult with a qualified veterinarian or professional trainer as appropriate.

Due to the fact that we use Stable Diffusion AI technology in PetPainter for creation of the Pet Paintings, you additionally represent, warrant and agree that you will not Use PetPainter feature with Stable Diffusion AI technology and (or) Stable Diffusion AI technology (Copyright (c) 2022 Robin Rombach and Patrick Esser and contributors) in the following ways, which are explicitly prohibited under the Stable Diffusion AI technology license (Attachment A), and, in particular:

You, furthermore, agree to abide by the Stable Diffusion AI technology license, incorporated herein by reference, including its Attachment A.  

We have the right to monitor your Use of PetPainter to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We have the right to investigate violations of these Terms or conduct that affects PetPainter. We may also consult and cooperate with law enforcement authorities to prosecute Users who violate the applicable law.

We reserve the right to, in our discretion and at any time, suspend or discontinue PetPainter, introduce new features or impose limitations on certain features, or restrict access to PetPainter.


TL;DR: this is to say that everything you see on the app (apart from your text, photos, videos, Pet Paintings or AI Chats) is owned or licensed to PetPainter. And we allow you to enjoy the functionality of the app to its fullest, but if you want to use any elements of our app outside the app, you must ask for our consent.

Everything you can read below is NOT about User Content.

PetPainter and the text, graphics, images, photographs, videos, audio, music, illustrations, trademarks, trade names, page headers, button and application icons, scripts, service marks, logos, slogans, filters, tools, and other content contained therein, excluding your User Content (collectively, “PetPainter Content”) (and intellectual property rights in or to the preceding items) are owned by us or licensed to us and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, we and our licensors, as applicable, reserve all rights, title and interests (including without limitation all intellectual rights) in and to PetPainter and the PetPainter Content. Your use of the PetPainter Content shall be always subject to these Terms and, if applicable, additional terms and conditions that we may communicate to you from time to time, such as terms and conditions from our licensors (such additional terms, "Supplemental Terms"). Such Supplemental Terms are hereby incorporated into these Terms by reference. To the extent of any conflict or inconsistency between these Terms and Supplemental Terms the latter shall govern. You are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to Use PetPainter and the PetPainter Content for your own personal use (“User License”); however, such User License is subject to these Terms and (if applicable) the Supplemental Terms and does not include any right to: (i) sell, resell or commercially use PetPainter or the PetPainter Content; (ii) copy, reproduce, distribute, publicly perform or publicly display the PetPainter Content, except as expressly permitted by us or our licensors; (iii) modify the PetPainter Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of PetPainter or the PetPainter Content, except as expressly set forth in these Terms and the Supplemental Terms; (iv) use any data mining, robots or similar data gathering or extraction methods; or (v) Use PetPainter or the PetPainter Content other than as expressly provided in these Terms and the Supplemental Terms. Any Use of PetPainter or the PetPainter Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the User License granted under these Terms and (if applicable) the Supplemental Terms. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the PetPainter Content.


TL;DR: you can use free version of PetPainter, or buy a premium subscription that allows you to use more features relating to Pet Paintings and AI Chat. There are additional paid features – for example, you would need to pay us to generate certain Pet Paintings. To pay for subscription or any additional features, you must be over 18. It’s Apple App Store support or Google Play support who manage your paid subscription or other purchased items, so in case of any queries or requests for refund, please contact them.

Some functionalities and features of the application are free of charge. We also offer subscription plans that provide access to enhanced services and additional features for a fee (“Purchased Content”).

You may only use the Purchased Content if you are over 21 years old (or of age of legal majority where you live, if different), and only on a limited, personal, non-transferable, non-sublicensable and revocable basis.     

You may purchase the Purchased Content through a third party, such as Apple App Store or Google Play. If you purchase the Purchased Content from a third party, separate terms and conditions with such third party in addition to these terms may apply to your access to PetPainter.


Your payment to the third party through which you purchased the Purchased Content will automatically renew and continue until terminated. You must cancel your subscription before it renews to avoid paying the subscription fees for the next billing period. We reserve the right to modify, terminate, or otherwise amend the subscription plans we offer from time to time.

Please contact the third party (Apple App Store or Google Play support) regarding any refunds or to manage your Purchased Content.

We are unable to view, access, or modify any financial transactions from Apple (as defined below) or Google LLC in-app subscriptions for security and privacy reasons. Instead, we would ask that you reach out to the appropriate support team of Apple or Google LLC in relation to your subscription to request any refunds.

You can cancel your Purchased Content by signing in to your account and following the instructions for canceling your subscription.

If made via a Google in-app subscription or purchase learn more about refunds from Google Play here.

You can request a refund for an Apple in-app subscription or purchase by following the guidance here.




TL;DR: If our application displays any content that infringes someone’s copyright, please let us know about it. You can find all the details on how to notify us below.

It is our policy to respect the legitimate rights of copyright owners, and we will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that any text, graphics, photos, audio, music, videos or other materials or works, including any User Content, uploaded, downloaded or appearing on PetPainter have been copied in a way that constitutes copyright infringement, you may request removal of that User Content (or access to it) from PetPainter by submitting a written notification to our copyright agent designated below.

In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), such written notice ("DMCA Notice") must include substantially the following:

Our designated Copyright Agent to receive the DMCA Notices is:

Copyright Agent

Michael Paris


7303 14th Ave NW, Seattle, WA 98117

Telephone Number:

‭1 (757) 285-6806‬

E-Mail Address:


If you fail to comply with any of the above requirements to the DMCA Notice, your DMCA Notice may not be effective and, therefore, will be disregarded and not enforced by us. This does not preclude you from sending a follow-up DMCA notice on the same.

Please be aware that if you knowingly materially misrepresent that any material, including User Content, or activity within PetPainter is infringing your copyright or the copyright of a person that you know, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

If we become aware that any of our Users have repeatedly infringed copyrights, we will take reasonable steps to disable access to PetPainter for such Users.


TL;DR: we will be happy to receive your feedback about the app. Please note that your feedback is not confidential and we will be able to use it (for example, to display on our website or to post in our social media).

We welcome any your feedback, questions, comments, suggestions, ideas, original or creative materials or other information you submit about us or PetPainter (collectively, “Feedback”). You can submit Feedback by using ”Send Feedback“ button in PetPainter settings (or by contacting us at support@petpainter.ai or otherwise, for additional contact details please see Section 22 of these Terms “How to Contact Us”) or via reviews in Apple App Store or Google Play. Your Feedback is non-confidential and will become our sole property once submitted to us. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to your Feedback and will be entitled to the unrestricted use and dissemination of your Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You also have the right to amend and supplement your Feedback to us, which we will take into account to provide accurate information to other users about PetPainter’s user experience. If we decide to make your Feedback public, we will not use any of your personal data, unless you explicitly consent to it.


TL;DR: if you breach the rules, and we receive claims for it, we may ask you to compensate us financially.

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless us and each of our respective officers, directors, agents, partners and employees (individually and collectively, “Company Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to (i) your Use of PetPainter; (ii) your User Content or Feedback; (iii) your violation of these Terms; (iv) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); and (v) your conduct in connection with PetPainter. You agree to promptly notify the Company Parties of any third party Claims, cooperate with the Company Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Company Parties will have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and us or the other Company Parties.


TL;DR: Sometimes the things may not work out as planned. And we don’t claim or guarantee that PetPainter will always work perfectly. Just as we can’t claim or guarantee that you won’t see any unexpected results while generating your Pet Paintings and AI Chats – it’s very unpredictable, although we are always working on AI’s safety settings. We would highly appreciate your assistance, so if you see any offensive content generated by the AI, please report such content to us at support@petpainter.ai to help us improve PetPainter’s user experience.

We do not control, endorse or take responsibility for any User Content (and its loss) or third-party content available on or linked to PetPainter. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

Your Use of PetPainter is at your sole risk. PetPainter is provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that PetPainter is accurate, complete, reliable, current, error-free or free of viruses or harmful components. You assume the entire risk as to the quality and performance of PetPainter within your Use.

PetPainter uses external technology Stable Diffusion AI. Due to this, we cannot fully control the results generated by PetPainter, and therefore these Pet Paintings in no way represent our official policy or position on religion, ethnic group, club, organization, company, individual, or anyone or anything. We make reasonable efforts to moderate PetPainter by configuring the AI setting, which, in any case, are only those that are accessible to us. We do not and cannot moderate the User Content. By agreeing to the Terms and/or purchasing a subscription, you agree to the above disclaimer and waive any claims against us due to the generated Pet Paintings. In case you find the Avatar offensive or otherwise unacceptable, please let us know by reaching out to us at support@petpainter.ai (for additional contact information, please, see Section 22 of these Terms “How to Contact Us”).


The Company and the other Company Parties will not be liable to you under any theory of liability — whether based in contract, tort, negligence, strict liability, warranty, or otherwise — for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits, even if you have been advised of the possibility of such damages.

The total liability of the Company and the other Company Parties, for any claim arising out of or relating to these Terms or PetPainter, regardless of the form of the action, is limited to the amount paid, if any, by you to Use PetPainter. In no event will the Company’s total liability arising out of or in connection with these Terms or from the Use of or inability to Use PetPainter exceed the amounts you have paid to Use PetPainter or ten ($10) U.S. dollars, if you have not had any payment obligations to the Company, as applicable. The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between the Company and you.

The limitations set forth in this Section will not limit or exclude liability for fraud or intentional misconduct of the Company or the other Company Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

To the fullest extent permitted by law, Big Brain, LLC disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose, in relation to the AI Chat. In no event shall Big Brain, LLC be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the AI Chat, whether based on warranty, contract, tort, or any other legal theory, and whether or not Big Brain, LLC is advised of the possibility of such damages.


To the fullest extent permitted by applicable law, you release the Company and the other Company Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between the Users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 as well as any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.


Please read the following Section carefully because it requires you to arbitrate certain disputes and claims with the Company and limits the manner in which you can seek relief from us.

Except for small claims disputes in which you or the Company seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or the Company seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and the Company waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or PetPainter resolved in court. Instead, all disputes arising out of or relating to these Terms or PetPainter will be resolved through confidential binding arbitration held in Seattle Washington in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are available on the JAMS website and hereby incorporated by reference. You either acknowledge and agree that you have read and understand the rules of JAMS or waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.



You and the Company agree that these Terms affect interstate commerce and that the enforceability of this Section 15 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and the Company agree that for any arbitration you initiate, you will pay the filing fee and the Company will pay the remaining JAMS fees and costs. For any arbitration initiated by the Company, the Company will pay all JAMS fees and costs. You and the Company agree that the state or federal courts of the State of Washington and the United States sitting in Seattle, Washington have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.


You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 15 by notifying the Company in writing. The notification must be sent to:

Big Brain, LLC

Re: Arbitration Opt-out

7303 14th Ave NW, Seattle, WA 98117


In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 16.


TL;DR: this agreement is governed by Washington law.

These Terms and your Use of PetPainter will be governed by, construed and enforced in accordance with the laws of Washington, without regard to conflict of law rules or principles (whether of Washington or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the user's country. This paragraph doesn’t override those laws.

Any dispute between you and the Company that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of Washington and the United States, respectively, sitting in Seattle, Washington.


We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms and update the “Effective date” above. In case we make substantial changes to the Terms (including the changes which might affect your rights), we will always notify you via in-app consent, email, or any other means of communication we may deem fit. If you do not agree to the amended terms, you must stop Using PetPainter. Your continued Use of PetPainter after we provide the notice will imply your acceptance of those changes.     


By Using PetPainter, you also agree to receive electronic communications from us, including via email, push notifications, cellular text messages, and by posting notices on PetPainter. The communications between you and us may take place via electronic means, whether you Use PetPainter or send us emails, or whether we post notices on PetPainter or communicate with you via email. These communications may include notices about PetPainter and the Purchased Content and are part of your relationship with us. For contractual purposes, you: (i) consent to receive communications from us in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Account or the Use of PetPainter (e.g., technical and security notices, updates to the Privacy Policy and Terms), and updates concerning new and existing features (e.g., changes/updates to features of PetPainter and their scope, prices of in-app subscriptions).

You may opt-out of receiving promotional emails from us at any time through any of the following methods:

You may opt-out of push notifications by changing the settings on your mobile device.


We reserve the right, without notice and in our sole discretion, to terminate your right to Use PetPainter. We are not responsible for any loss or harm related to your inability to Use PetPainter. Upon any termination, discontinuation or cancellation of PetPainter, all provisions of these Terms, which by their nature should survive, will survive, including without limitation, ownership provisions, warranty disclaimers, limitations of liability and dispute resolution provisions.


The application and artificial intelligence may be subject to export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”) maintained by the Department of State. You represent and warrant that you are (1) not located in any country or region that is subject to a U.S. government embargo, and (2) are not a denied party as specified in the regulations listed above.

You agree to comply with all U.S. and foreign export laws and regulations to ensure that neither the application nor any technical data related thereto nor any direct product or products derived from or based on such technology received from PetPainter under these Terms of Use thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations.


The following terms apply if you Use PetPainter on any device that contains the iOS mobile operating system (“App”) developed by Apple Inc. (“Apple”).

Big Brain, LLC

7303 14th Ave NW, Seattle, WA 98117



If you have any questions, complaints or claims with respect to these Terms or PetPainter, please contact us via email at support@petpainter.ai or our mailing address:

Big Brain, LLC

7303 14th Ave NW, Seattle, WA 98117